Privacy and Cookies
Your Privacy is Important
Privacy Policy
This privacy policy sets out how Arc Components Limited uses and protects any information you give when you use this Website.
Arc Components Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this Website, you can be assured that it will only be used in accordance with this privacy statement.
Arc Components Limited may change this policy from time to time by updating this page. You should revisit this page to ensure that you are happy with any changes.
What we collect
We may collect the following information to aid order processing and contact:
- Name and payment details
- Contact information, including email address
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer surveys and or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- To process your order and obtain payment
- Internal record keeping
- We may use the information to improve our products and services
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the Website according to your interests
Security
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use Cookies
What is a cookie? A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree (in the form of your cookie settings), the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site or webpage. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our Website to tailor it to customer needs. We only use this information for statistical analysis purposes, and then the data is removed from the system.
Overall, cookies help us provide you with a better Website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Website.
Links to other Websites
Our Website may contain links to other websites of interest, for example, our technical blog, projects blog and video Vlog host. However, once you have used these links to leave our site, you should note that we do not have any control over that other Website. Therefore, we cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites. Such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the Website in question.
Controlling your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the Website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us; our newsletters are not abusive to your general privacy and can be unsubscribed to at any point by following the link at the bottom of the email.
We do not store credit card details or share customer details with any 3rd parties.
We will not sell, distribute or lease your personal information to third parties and would not offer this information unless we are required by law to do so.
You may request details of personal information we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please write to us.
If you believe any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.