About Arc Components Ltd

  ARC COMPONENTS LIMITED Online was born from one of the UK's largest independent auto electrical and material handling electric parts stockists. Our specialist vehicle electrics product range makes us a first choice stop for many professional electrical engineers and engineering companies spanning the UK and an increasingly global customer database.

  If this is your first visit to our online store, please rest assured that our priority will always be 'Great Quality, Prices and Service'. Additionally, we hope you enjoy your experience with us.

  Born from a fast-acting breakdown service industry, Arc Components Limited has a long history in West Yorkshire, England, associated with running an established electrical engineer parts depot and store. Arc-Components.com was created in 2016 and is built from the experience of distributing industry-trusted DC electrical components, brands and tools. We offer the same quality and service to an increasing online automotive engineering market with the unbeatable standards that our account professionals have come to expect.

Arc-Components.com - UK Electrical Engineers Online Store

  Arc Components Ltd has built a long and trusting relationship with professional engineers and the online automotive trade. We have a global reputation as specialists and regard for vehicle electrics, serving as a partnership company for specialist auto electric components and quality tools.

 Our customers 'Past and Present' include Motor Sport Institutes, Major Motor Vehicle Manufacturers, Governments, Schools, Technical Colleges and Universities, Local Councils, International Energy Companies, British Telecom, Automotive and Classic Car Enthusiasts, Material Handling Companies, Marine Engineers, Major Film and Television Companies, Armed forces, Ministry Of Defence and NATO CAGE (supplier code: U07T3).

 When Internet shopping became popular, we realised that many companies entering the online marketplace would sacrifice quality to be the cheapest auto electrical parts on the Internet to 'Get the Sale', leading to low-quality products saturating the market. Unless addressed and countered, the result would be the reality of reliable parts and tools getting harder to find or even becoming obsolete.

 With Arc Components Limited, consumers can shop confidently in the knowledge that all the products offered for sale have been manufactured to exacting standards, thoroughly tested, and quality control screened before being released, whilst retaining highly competitive prices.

  Our philosophy has always been that loyalty is a two-way street, so we will not stock products unless they have been through a rigorous design and test procedures before being offered to the consumer. Shop guarantees are provided because of our confidence in the product quality. Arc-Components.com has become popular, we believe, through our products, policies and service.

 

 

 
Additional Customer Information

NATO NCAGE Procurement:

 NATO Countries' governmental departments (registered on the NCAGE order system) can request parts for procurement using Arc Components Limited supplier code: U07T3. Please get in touch with us if further assistance on parts requisitions or New Build information is required.

Right to Cancel:

 You can cancel and withdraw from your order within two weeks of receiving your goods; no reason is necessary for the withdrawal, which may be given in writing (an email will suffice) and by returning the goods by recorded means. This right will have been fulfilled if you return the goods before the expiry of this period to the following address.
Returns Office: Arc Components Limited, Unit 6 Acorn House, Pollard Street, Lofthouse Gate, Wakefield, West Yorkshire, England, WF3 3HG.

Exceptions to the Right to Cancel:

 The right to cancel is unaffected for goods deemed unsatisfactory or defective; when goods are signed for received in good condition, and the package is clearly damaged, the right to cancel may be affected. In cases of goods damaged in transit, the receiver must state in writing on the consignment note: 'box (or package) damaged' these conditions do not affect your statutory consumer rights. Please note that the telesales law forbids the return of certain goods. An official example is: for the supply of goods made to the customer's specifications or personalised or which, because of their nature, cannot be returned or are liable to deteriorate or expire rapidly, for the supply of audio or video recordings or computer software if they are unsealed by the consumer, for the supply of newspapers and tabloids.

Payment:

 Goods are released for despatch after confirmation of received payment; goods are despatched and delivered via courier service where a signature for receipt is required unless otherwise instructed. The usual delivery time from receipt of the order is 1 to 5 working days. In the event of a delay, a representative will contact you by phone or email to discuss the terms of delivery or cancellation of your order.

Guarantee:

 The guarantee is given in accordance with legal requirements; any additional guarantee statements are contained in the product descriptions. The 100% money-back guarantee on products applies to United Kingdom sales only. Export sales may be liable to a carriage and a product surcharge for returned products.

Data Protection:

 We store and process customer data by the current legal requirements of the Federal data protection law, the telecommunications laws, the teleservices protection law and the 2012 European Union cookie law. We use customer data to send newsletters from our own company, which the customer can cancel at any time. Customer data and details are not passed on or sold on by Arc Components Limited, and Arc Components Limited installs no third-party customer or order tracking data cookies.

Contract:

 We will store the contract or order text. You can view and keep our general terms and conditions by selecting the link at the foot of the page. For safety reasons, once processed, your order's data is unavailable via the Internet; order history and reordering can be found in your account if you created one; sign in to your account to view it. We keep this data in confidence according to our privacy policy. You are entitled to receive information and to amend, block and delete your stored data. Please contact us via the email address: sales1(AT)arc-components.com (replace 'AT' with the @ symbol) or send us your request by post or fax.

WEEE Regulations:

 WEEE regulations logo The Waste Electrical and Electronic Equipment (WEEE) Directive is now UK law. The legislation aims to make producers pay for waste electrical equipment collection, treatment and recovery. The regulations also mean that equipment suppliers like high street shops and internet retailers must allow consumers to return their waste equipment for free. The WEEE we throw away is increasing by around 5% each year, making it the fastest-growing waste stream in the UK. Much of the UK's WEEE ends up in a landfill, where the lead and other toxins it contains can cause soil and water contamination. This can harm natural habitats, wildlife and also human health.

 Many electrical items that we throw away can be repaired or recycled. Recycling items help to save our finite natural resources and reduce the environmental and health risks associated with sending electrical goods to landfills. Distributors of new Electric and Electronic Equipment (EEE) contribute to reducing the amount of WEEE going into landfill sites.

 Arc Components Limited is obliged under these regulations to offer our customers free take-back of their WEEE on a like-for-like basis when they buy a new Electrical or Electronic product from us. For example, if a customer bought a new Power tool from us, we would accept their old Power tool and prevent it from going into a landfill by safely disposing of it. Customers must return their WEEE item to us within 28 days of purchasing their new item.

 Under the WEEE Regulations, all new electrical goods should be marked with the crossed-out wheeled bin symbol. Goods marked with this symbol show that they were produced after 13th August 2005 and should be disposed of separately from regular household waste so that they can be recycled.

 

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NATO NCAGE Supplier Code: U07T3  |  Need help? Email us: sales1@arc-components.com
Arc-Components.com
UK ISO9001 Auto Electrical Parts Specialists