About Arc Components Ltd

  ARC COMPONENTS LIMITED Online was born from one of the largest independent auto electrical and material handling electric parts stockist in the UK. Our specialist vehicle electrics product range makes us a first choice stop for many professional electrical engineers and engineering companies spanning the UK, and an increasingly global customer database.

  If this is your first visit to our on-line store, please rest assured that our priority is, and always will be quality, price and great service. Additionally we hope you enjoy your experience with us.

  Born from a fast acting breakdown service industry, Arc Components Limited has a long history associated with running an established electrical engineer parts depot and store based in Wakefield, West Yorkshire in the United Kingdom. Arc-Components.com was created additionally in 2016 and is built from the experience of distributing industry trusted DC electrical components, brands and tools. We offer the same level of quality and service to an increasing online automotive engineering market, with the unbeatable standards that our account professionals have come to expect.

Arc-Components.com - UK Electrical Engineers Online Store

  Arc Components Ltd have built up a long and trusting relationship with the professional engineer and the online automotive trade. We have a reputation as specialists and a regard for vehicle electrics reaching across the globe, serving as a partnership company for specialist auto electric components and quality tools.

 Our customers 'Past and Present' include: Motor Sport Institutes, Major Motor Vehicle Manufacturers, Government, Schools, Technical Colleges and Universities, Local Councils, International Energy Companies, British Telecom, Automotive and Classic Car Enthusiasts, Material Handling Companies, Marine Engineers, Armed forces, Ministry Of Defence and NATO CAGE (supplier code: U07T3).

 When Internet shopping became popular we realised that many companies would sacrifice quality to be the cheapest auto electrical parts on the internet just to 'get the sale', which in turn would lead to low quality products saturating the market. The result, unless addressed and promoted, would be reliable parts and tools getting harder to find or even becoming obsolete.

 At Arc-Components.com consumers can shop with confidence in the knowledge that all the products offered for sale have been manufactured to exacting standards, tested and quality control screened before being released for sale, whilst still retaining highly competitive prices.

  Our philosophy has always been that loyalty is a two way street and for that reason, we will not stock products unless they have been through rigorous design and test procedures before being offered to the consumer. Shop guarantees are offered because of our confidence in the product quality. Arc-Components.com has become popular we believe through our policies and service.

 

 

 
Additional Customer Information

NATO NCAGE Procurement:

 NATO Countries governmental departments (registered on the NCAGE order system) can request parts for procurement using Arc Components Limited supplier code: U07T3. Please contact us if further assistance on parts requisitions or New Build information is required.

Right to Cancel:

 You can cancel and withdraw from your order within 2 weeks of receiving your goods, no reason is necessary for the withdrawal, which may be given in writing (an e-mail will suffice) and-or by returning the goods by recorded means. This right will have been fulfilled if you return the goods before the expiry of this period to:
Registered Office: Arc Components Limited, 3 Church Lane, Outwood, Wakefield, West Yorkshire, WF1 2JS, United Kingdom.

Exceptions to the Right to Cancel:

 For goods that are deemed unsatisfactory or defected in any way the right to cancel is unaffected, where goods are signed for received in good condition and the package is clearly damaged, the right to cancel may be affected. In cases of goods damaged in transit the receiver must state in writing on the consignment note: 'box (or package) damaged' these conditions do not affect your statutory consumer rights. Please note that the telesales law forbids the return of certain goods. An official example is: for the supply of goods made to the customers specifications or clearly personalised or which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly, for the supply of audio or video recordings or computer software if they are unsealed by the consumer, for the supply of newspapers and tabloids.

Payment:

 Goods are released for despatch after confirmation of received payment, goods are despatched and delivered via carrier service where signature for receipt is required unless otherwise instructed. Usual delivery time from receipt of order is 1 to 5 working days. In the event of a delay a representative will contact you by phone or email to discuss terms of delivery or cancellation of your order.

Guarantee:

 The guarantee is given in accordance with legal requirements, any additional guarantee statements are contained in the product descriptions, 100% money back guarantee applies to United Kingdom sales only. Export sales may be liable to a carriage surcharge for returned products.

Data Protection:

 We store and process customer data in accordance with the current legal requirements of the Federal data protection law, the telecommunications laws, the teleservices protection law and the 2012 European Union cookie law. We use customer data for the sending of newsletters from our own company which can be cancelled by the customer at any time. Customer data and details are not passed on or sold on by Arc Components Limited and no third party customer or order tracking data cookies are installed by Arc Components Limited.

Contract:

 We will store the contract or order text. You can view and store our general terms and conditions by selecting the link at the foot of the page. For safety reasons your orders data once processed is not available via the Internet, order history and reordering can be found in your account, sign in to your account to view it, we keep this data in confidence according to our privacy policy. You are entitled to receive information and to amend, block and delete your stored data. Please contact email: sales1(AT)arc-components.com (replace 'AT' with symbol) or send us your request by post or fax.

WEEE Regulations:

 WEEE regulations logo The Waste Electrical and Electronic Equipment (WEEE) Directive is now UK law. The legislation aims to make producers pay for the collection, treatment and recovery of waste electrical equipment. The regulations also mean that suppliers of equipment like high street shops and internet retailers must allow consumers to return their waste equipment free of charge. The amount of WEEE we throw away is increasing by around 5% each year, making it the fastest growing waste stream in the UK. Much of the UK's WEEE ends up in landfill, where the lead and other toxins it contains can cause soil and water contamination. This can have a harmful effect on natural habitat, wildlife and also human health.

 Many electrical items that we throw away can be repaired or recycled. Recycling items helps to save our natural finite resources and also reduces the environmental and health risks associated with sending electrical goods to landfill. Distributors of new Electric and Electronic Equipment (EEE) have a part to play in reducing the amount of WEEE going into landfill sites.

 Arc Components Limited is obliged under these regulations to offer our customers free take-back of their WEEE on a like-for-like basis when they buy a new Electrical or Electronic product from us. For example, if a customer bought a new Power tool from us we would accept their old Power tool and prevent it going into a landfill site by disposing of it safely. Customers must return their WEEE item to us within 28 days of purchasing their new item.

 Under the WEEE Regulations, all new electrical goods should now be marked with the crossed-out wheeled bin symbol shown here. Goods marked with this symbol show that they were produced after 13th August 2005, and should be disposed of separately from normal household waste so that they can be recycled.

 

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